Here you can find answers to our most frequently asked questions. 

If you can't find the answer you're looking for, would like to share some feedback or would like to stock our products, please get in touch.

General FAQ's

We keep an up-to-date list of our latest stockists on katepercys.com (link). You can also purchase online here on our shop.

We are proud to say that all the ingredients we use are 100% natural, free from 'nasties', additives and preservatives. Kate Percy's strongly believes that you don’t have to compromise on the quality of the ingredients you use to create something delicious.

Yes, absolutely! Kids are some of our biggest fans!

We are working on reducing our overall packaging (e.g. we have done away with outer transport boxes for Kate Peryc's Go Bites) and moving to100% recyclable packaging.

In most cases, yes. You can choose your delivery method at the checkout.

You can expect to receive your order within 2-3 days with standard shipping.

If you’re having issues with your order or haven’t received your order please get in touch through the contact page with your order number and we'll look into it for you.

Yes we do ship to most countries. Just enter your address and country and your shipping charges are calculated at the checkout.

We're sorry to hear that you're not happy. Please get in touch at info@katepercys.com providing us with as much information as possible (nature of compaint, product name, batch number, BBE date, where you purchased it etc). A photo often helps us understand and analyse your complaint better too.

Go Bites FAQs

Go Bites are delicious little power-packs of #Enerjooy! Based on Kate Percy's original recipes these are made with 100% natural, plant-based ingredients which are combined and rolled together. They are perfect for active people looking for a nutritious snackfor on-the-go, a healthy snack to keep you going until lunchtime, or as an afternoon pick-me-up. They’re high in fibre which will keep you satisfied and with no more than 46kcal per ball they’re the perfect little treat.

We think once you taste them you’ll ditch the others and make Kate Percy's Go Bites your go to snack!

Above all else no nasties. The main ingredients are dried fruit, oats & nuts. You’ll not find any added sugar, artificial flavourings or sweeteners. We focus on only natural energy and use ingredients from natural sources. They’re high in fibre and two varieties (Hazelnut & Cacao and Blackcurrant + Blueberry) are also a source of protein.

That’s what you told us you preferred: bite-sized, easy to eat #Enerjoy! on the go and less than 100 calories a pack - whether you’re running around a park or after the kids, recovering from a circuits class or looking to turn your snacking habit into a healthy break. For runners, hikers and cyclists it’s difficult to eat one big energy ball on the go, so bite-sized, you tell us, is best – no wastage for a start and easily popped back into your running belt for more bites further down the track or when you are HANGRY…
They are gluten, dairy and wheat free and vegan-friendly – so an everyone-in, all-inclusive energy bite. And of course … they are very, very tasty.

Absolutely! Go Bites contain only naturally occurring sugars, are high in fibre, and contain no hidden “nasties”, making them the perfect afternoon snack or lunchbox filler. For any young ones with allergies – they’re also wheat, dairy and gluten free.

Go Bites can be consumed as part of your breakfast (try them on your porridge!) and are perfect when you’re on the go. If you don’t have time, or need a boost on the go (especially before a morning workout), then this is where Go Bites will come in handy. However we suggest you mix up your breakfasts to get a nutritional balance – so why try using some of Kate’s other recipes in her Go Faster Food books.

Each pack of balls has a shelf-life of 12 months from manufacture. If you do have opened packets with Go Bites still left (we cannot imagine why this would be the case!) they are best stored in a sealed container. No need to go in the fridge.

Yes, all our ingredients are raw.

A secret UK location!

Whoop, whoop, yes! The whole range is Free From gluten, wheat and dairy. And with absolutely no compromise on taste or nutritional credentials. We are also vegan-friendly.

Across all the ranges, there is no more than 47 calories per ball – 93 calories or under per pack

One Go Bite is 2 Syns or 2 Smart Points. They’re a smart choice if you want an all-natural snack to keep you going. They’re high in fibre to help keep you satisfied and slow the release of energy from the natural sugars.

Go Bites only have naturally occurring sugar and have less than 7g of sugar per ball. They are high in fibre too so the effect on blood sugar shouldn’t be too high. That being said, please talk to a doctor if you are still unsure.

Yes, if you sign up to our monthly subscription service, or if you subscribe to Kate's newsletter.

Try our trial pack with a pack of each flavour.